Privacy Policy

1. Information We Collect

When you use our website or request a quote, we may collect the following information:

• Name (first and last)
• Email address
• Phone number
• Project details and messages you provide
• Device and browser information (collected automatically)
• IP address and approximate location

2. How We Use Your Information

We use your information to:

• Respond to your quote requests and inquiries
• Provide and improve our epoxy flooring services
• Communicate with you about your project
• Send follow-up information about our services (with your consent)
• Improve our website and user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies, Analytics & Advertising

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of our website may not function properly without them.

We use Google Analytics, a service from Google LLC, to understand how visitors use our website, such as which pages are viewed and how visitors arrive at our site.

We also use the Meta Pixel, a tool from Meta Platforms, Inc., to measure the performance of our ads and to show relevant ads on Facebook and Instagram to people who have visited our website. The Meta Pixel uses cookies and similar technologies to collect information about page visits and when a quote request form is submitted.

You can opt out of personalized ads through your Facebook ad preferences and by adjusting the cookie settings in your browser. To learn more about how Meta uses this information, see Meta's Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Request that we stop processing your personal data

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

• Phone: (904) 300-1558
• Email: david@jaxepoxyfloors.com
• Location: Jacksonville, FL